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FAQ

WHAT IS PRE-CONSTRUCTION CONSULTATION?

Preconstruction Consultation sounds more abstract than it is. It’s simply my consultation on what a window needs to be built to accommodate a customer’s first choice in window coverings. It can be called Window Construction Consultation or Preconstruction Consultation.

WHAT IS THE CHARGE FOR PRE-CONSTRUCTION CONSULTATION?

It also sounds expensive, but we don’t charge for this service. It is in our interest to provide this valuable information to my public.

IS COAST WINDOW FASHIONS THE ONLY DEALER PROVIDING THIS SERVICE?

Anyone who specializes in window coverings can provide this service. Still, to our knowledge, we’re the only local dealer advertising this service to the public. We list this among our services to help customers avoid disappointment from not having the service provided. Think of it as insurance without a charge.

WHEN SHOULD A CUSTOMER CONSIDER PRE-CONSTRUCTION CONSULTATION?

Before the windows are built, if the windows are already made, there’s a chance that they may accommodate your first choice in window covering treatments. Still, it’s only by chance and not by design. The reason why this service is so essential is that windows limit what options will work in or outside the window recesses.

FAQS FOR REPAIR SERVICE

CAN MY BLINDS BE FIXED?

We can fix most standard lift honeycomb shades and standard lift horizontal blinds, depending on the damage that requires addressing and as parts are available. We can also conduct some repairs on continuous cord loop lift honeycomb shades. When we start to ask for more information about what is wrong with the blind or shade, what brand, model, lift system, and how old the blind or shade is, all of which will determine whether or not a repair can be done. If it’s a cordless lift shade or blind, it would likely have to go back to the manufacturer for repair, which we can usually facilitate.

IS IT WORTH HAVING MY BLIND OR SHADE REPAIRED?

This depends on how extensive the damage needs to be addressed in the repair. In most cases, this is not something we can determine over the phone but will have to inspect in person, either in our shop or on-site, where the blind or shade is. Some blinds or shades are the disposable kind and are not worth repairing. We quote the cost of repair versus replacement for cost-effectiveness. Suppose it is one of a set of blinds or shades that needs repair. In that case, it is usually cheaper to repair the one treatment to avoid replacing the whole set (to ensure that the set matches).

IF I NEED TO REPLACE MY BROKEN BLIND OR SHADE, IS THAT SOMETHING COAST WINDOW FASHIONS CAN DO?

Yes. We are a retail window covering dealership specializing in window coverings.

WILL MY NEW BLIND OR SHADE MATCH MY OTHER BLINDS IN THE SAME SPACE?

Not likely. Even if a color match can be secured, the new blind or shade next to an older one will stand out visually. This occurrence is often factored into whether a blind or shade is worth repairing so that all the blinds or shades in a given space will match.

HOW LONG DOES IT TAKE TO REPAIR MY BLIND OR SHADE?

It is a simple repair, any time between a few minutes to a few days, depending on schedule restrictions. Suppose we have to order particular parts necessary to conduct repairs or send the blind or shade back to the factory. In that case, it could vary between two to four weeks, sometimes longer.

CAN YOU REPAIR MY BLIND OR SHADE IN MY HOME, OR DO I HAVE TO BRING IT TO YOUR SHOP TO BE REPAIRED?

In most cases, it’s faster and or cheaper to bring the window covering to our shop for repair. If it is a large blind or shade, then it can be more economical to repair on-site. Still, we require a customer to give me as much information about the blind or shade to determine for ourselves if we can fix the blind or shade on-site. Many people don’t know what they have, so we have to ask many questions to identify their particular product and problem to solve.

FAQS FOR QUALITY WINDOW COVERINGS

WHEN SHOULD I THINK ABOUT GETTING WINDOW COVERINGS?

Most people purchase their window coverings after everything else is purchased, which is fine. Still, a customer’s best opportunity to integrate their first choice in window coverings is before the windows are built. Other décor and color schemes are settled upon. A shallow window recess will limit what window covering options will fit in them. It’s also much easier to coordinate the limited color palette of most window coverings to the broader color palettes available in wall paint and another décor together than separately or in sequence.

DO I HAVE TO PURCHASE ALL MY WINDOW COVERINGS FOR MY HOUSE ALL AT THE SAME TIME OR JUST ONE WINDOW AT A TIME AS I NEED TO?

A good rule to consider is to choose your first choice in window coverings for all the windows for each room or defined space, not necessarily the whole house at once. Suppose you have a set of windows in a room or area that you want to be covered, and they can all be viewed together from a particular location. In that case, purchasing window coverings for each window will ensure an all-matching treatment for that space.

ARE DRAPERIES STILL IN STYLE?

Draperies have been around since 3,000 B.C. in one form or another and will be around for another thousand years. Draperies still offer the best option for light, heat, and sound insulation, but not all modern homes are built to accommodate draperies, which require wall space to stack off the window when drawn open to reveal the window (causing the drapery to cover part of the window when drawn all the way open). There are ways to address this situation. Whereas draperies will always be in style, not all types of drapery will be in style.

DO QUALITY WINDOW COVERINGS HAVE TO BE EXPENSIVE?

No. Quality covers a vast spectrum of treatments from lower to higher cost. We sell medium to higher quality treatments that meet our concerns for representing style and durability at competitive prices.

ARE CORDLESS LIFT SHADES AND BLINDS BETTER THAN STANDARD LIFT CORD LIFT SHADES AND BLINDS?

Cordless lift systems for shades and blinds are becoming the norm and address safety concerns relating to choking hazards for children and household animals. A standard lift cord on a blind or shade becomes slack and needs to be wrapped around a cleat to prevent a choking hazard. Cordless lift systems are not accommodating for people who cannot reach the top of the window, which is required to raise the treatment to its maximum height. There are batons with attachments designed to accommodate such shortfalls but require patience in learning to use. For such conditions, motorized lift systems are another option to consider. Motorization prices are dropping, and we are reviewing such options for reliability.

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    5 star rating

    Five stars! Excellent customer service. Andrew was very helpful and knowledgeable in resolving some issues I had with a broken blind. I will be going to Coast Window Fashions for any future window covering or blinds needs that I have.

    Scott G.
    9/30/2020